Order Information   

How Do I order?

To add an item to your shopping Cart, click on the item of interest to enter the product page. Enter the quantity and select the desired attribute (size, color, etc). Click the "Add To Cart" button. You should now see the selected item(s) when you click on "Shopping Cart".

To change the quantity entered for a selected item, simply enter the new quantity in "Shopping Cart" and click "Update Cart". To delete a selected item, click on the red button at the end of the item row.

To complete your order, click on "Proceed to Secure Checkout" and select the desired shipping and payment option. Fill in the Billing and Shipping Information, review your order and click "Confirm" to complete your order.

 

Payment

We accept payments by:

1) Credit/Debit Cards - You can use your Visa, Mastercard and American Express credit/debit card to make payments which are processed safely and securely by PayPal. You do not need to have a PayPal account to make payment by credit/debit card.

2) Direct Bank Transfer - Our bank account details will be sent via email to you upon order received. Please note that Mykidsuperstore.com will not be responsible for any charges incurred during the transaction of Direct Bank Transfer payment.

 

Order Processing

Shortly after your order has been placed, you will receive an Order Received email.

For payments made by:
- Credit/Debit card through Paypal: You will receive our payment confirmation in another Order Confirmation email.
 - Direct bank transfer: You will received another Order Received - Payment email which contain our bank details for your onward payment. Items ordered will be placed on hold for 5 working days (from the day you are informed of our bank details) pending receipt of payment.
If payment is not received in our account within 5 working days, the items will be available for purchase by other customers.
You will an Order Confirmation email once we received your payment

 

Delivery

FREE Delivery in Singapore.

We will obsorb your shipping postage and provide FREE delivery within Singapore:

Purchase more than S$30, delivered via registered non-standard mail by SingPost.
Purchase less than S$30, delivered via normal non-standard mail by SingPost.

Delivery within Singapore is generally 3 -5 working days from the day of ordering.


S$2 Delivery to Malaysia and Brunei Darrussalam

We offer special shipping rate of S$2 for delivery to Malaysia and Brunei Darussalam via registered airmail by SingPost. The estimated delivery time is 4 - 6 working days.

Delivery to other countries.

International orders are sent by registered airmail using SingPost service .
Postage rate depends on total weight of purchase. Each item of our products weight from approximately 60g to 200g.

Depending on the distance, the delivery usually take about 7-14 working days. It could be slightly longer sometimes as it is also subject to your country customs and postal security check.


Below are our postage rate via registed airmail (up to 2kg). Please note that postage rates are subject to change from time to time.

 

Weight Not Over

Singapore

Malaysia    & Brunei

Asia Pacific*

The rest of the world*

50g

Free

$2.00

$2.50

$3.00

100g

Free

$2.00

$3.50

$4.50

150g

Free

$2.00

$5.00

$6.50

200g

Free

$2.00

$6.00

$8.00

250g

Free

$2.00

$7.00

$9.50

300g

Free

$2.00

$8.00

$11.00

350g

Free

$2.00

$9.00

$12.50

400g

Free

$2.00

$10.00

$14.00

450g

Free

$2.00

$11.00

$15.50

500g

Free

$2.00

$12.00

$17.00

550g

Free

$2.00

$13.00

$18.50

600g

Free

$2.00

$14.00

$20.00

650g

Free

$2.00

$15.00

$21.50

700g

Free

$2.00

$16.00

$23.00

750g

Free

$2.00

$17.00

$24.50

800g

Free

$2.00

$18.00

$26.00

850g

Free

$2.00

$19.00

$27.50

900g

Free

$2.00

$20.00

$29.00

950g

Free

$2.00

$21.00

$30.50

1000g

Free

$2.00

$22.00

$32.00

 

*Asia Pacific (except Japan, Australia & New Zealand)

*The rest of the world including Japan, Australia, New Zealand, America, Europe & Middle East

 

Please feel free to email us at service@mykidsuperstore.com if you have any enquiries on shipping.